General Shipping Information
All of our packages are fully insured during transit. Please note that due to the high value of your merchandise your package will require card holder signature with ID verification; therefore please make sure that you will be available to sign for your package. Should you not be available, UPS allows the option of picking up the package at their location. NO ADDRESS CHANGES ARE ALLOWED once package has shipped. For your protection, all orders submitted are subject to a thorough verification procedure and final approval by our Credit and Fraud Protection Department before they are shipped . We verify the billing as well as the shipping address, so an alternate shipping address may delay the processing of your order; therefore, orders are shipped within 1 to 3 business days pending verification.
Should you place your order before 3 PM EST on a regular business day (Monday through Friday), your order will begin processing that day. If you place an order on a holiday, a Saturday or Sunday, or after 3 PM EST on a regular business day, your order will begin processing the following business day. Actual shipping time is contingent on availability of merchandise and verification by our Credit and Fraud Protection Department. Please be aware that shipping to an alternate address will delay your order. Most orders are shipped within 2-3 business days of receiving your order.
We are committed to providing the best customer service available. We honor all terms and conditions mentioned on our website, and strive to ensure your shopping experience will always be easy and enjoyable. If for any reason you are not satisfied with the condition of your purchase, we will do everything in our power to resolve the situation in a timely and positive manner.
Shipping within the United States
On Orders being shipped within the lower 48 states, in the USA ONLY*
* Extra fees apply to Saturday deliveries
If you must have your watch delivered overnight, please contact us to check availability.
Hawaii, Alaska and Puerto Rico (UPS)
Private Mailbox Information
UPS Ground Map
Note: Days are calculated in business days. This is a guideline provided by UPS and these delivery times are not guaranteed.
International Shipping Fees
Shipping fees will be calculated at checkout based on your item, location, and selected shipping method.
Fees include full insurance coverage during transit.
Duties & Taxes
We do not assess nor are we responsible for taxes/duties imposed by other countries. International orders are subject to applicable customs, and import duties and taxes, which are the sole responsibility of the customer. Final value of order includes ONLY the price of your watch/watches & shipping fees. If you would like to find out whether your order might require additional tax and/or duty assessments please contact your local customs office for details.