All of our packages are fully insured during transit. Please note that due to the high value of your merchandise your package will require card holder signature with ID verification; therefore please make sure that you will be available to sign for your package. Should you not be available, UPS allows the option of picking up the package at their location. NO ADDRESS CHANGES ARE ALLOWED once package has shipped. Please note: For your protection, all orders submitted are subject to a thorough verification procedure and final approval by our Credit and Fraud Protection Department before they are shipped. We verify the billing as well as the shipping address, so an alternate shipping address may delay the processing of your order; therefore, orders are shipped within 1 to 3 business days pending verification. Should you place your order before 3 PM Eastern Time on a regular business day (Monday through Friday), your order will begin processing that day. If you place an order on a holiday, a Saturday or Sunday, or after 3 PM Eastern Time on a regular business day, your order will begin processing the following business day. Actual shipping time is contingent on availability of merchandise and verification by WatchesOnNet Credit and Fraud Protection Department. Please be aware that shipping to an alternate address will delay your order. Most orders are shipped within 2-3 business days of receiving your order.

For US Domestic Ground Delivery time see map below, days are calculated in business days.

Notice: Due to the untimely response from the US Post Office regarding lost packages all claims can take up to 6 week to resolve. A replacement item will not be shipped until USPS confirms that the package is indeed lost.

Hawaii, Alaska and Puerto Rico, WatchesOnNet.com offers shipping via UPS

• 2nd day air Service $24.95
• Next day air Service $34.95

• A Private Mailbox Service is any third-party mailbox provider (other than the U.S. Postal Service) that allows for the delivery of your private mail and packages to an address other than your home.
• When providing a Private Mailbox address, please be sure to include the street address of the third-party location that is receiving your mail and packages.
• If providing a U.S. Post Office Box address, no additional street address is needed, and you will not need to select the "Private Mailbox Service" box.

WatchesOnNet.com is committed to providing the best customer service available. We honor all terms and conditions mentioned on our website, and strive to ensure your shopping experience will always be easy and enjoyable. If for any reason you are not satisfied with the condition of your purchase, we will do everything in our power to resolve the situation in a timely and positive manner.