Extended Holiday Return Policy
For any watch purchased or received as a gift during December 1 – 31, 2009 we are offering an extended return policy good up until January 15,2010.
If the watch was purchased for yourself, please be sure to save the receipt / order number. If it was received as a gift, you may return it to us by providing the name of the person who bought it for you.All other terms pertaining to our regular return policy apply.
We, at WatchesOnNet.com want all our customers to be 100% satisfied with their purchase. We work hard to provide you with the best customer experience by offering quality products and unbeatable service. If for any reason you are not completely satisfied with your purchase, we will try our best to resolve the matter and ensure that your experience with WatchesOnNet.com is a positive one.
Please send your returns or exchange to the following address:
WatchesOnNet.com Returns Department
4311 Wilshire Blvd
Suite # 302
Los Angeles, CA 90010 USA
All returned items must have a Return for Authorization Number (RAN) marked on your package. Simply call one of our representatives at 877-928-2499 and you will be assigned a RAN. Please be aware that a return authorization number does not offer ANY final disposition. After we receive your return it must go through inspection and then will be assessed for refund or exchange.
All watches must be returned in their original box with a copy of your receipt, warranty, manual, and authenticity certificate.
When returning a watch, it is the customer's responsibility to ship the watch to us insured via a reputable shipping company (FedEx, UPS and USPS).
Watches should be packaged carefully in an appropriately sized box. The box should have Styrofoam or paper filling in order to avoid damaging the watch.
WatchesOnNet.com is committed to providing the best customer service available. We honor all terms and conditions mentioned on our website, and strive to ensure your shopping experience will always be easy and enjoyable. If for any reason you are not satisfied with the condition of your purchase, we will do everything in our power to resolve the situation in a timely and positive manner. All refunds are processed 2-3 business days after we receive returns.